Swimming and Tennis Club Employee Handbook
The purpose of the Employee Handbook
is to both create a tangible reflection of the values of the
members of Chelmsford Swimming & Tennis Club (CS&T), as
well as provide guidelines for behavior to all members of the
organization, including officers, directors, managers and
Hiring & Employment
CS&T strives to find the best
qualified people for the jobs to be performed.
Where required, appropriate proof of experience or
expertise (i.e. certification for Life Guards) will need to be
CS&T is dedicated to providing equal employment opportunity.
Job Postings - Employment applications are solicited prior
to the opening of a summer season.
Privacy - CS&T has a policy that ensures the privacy of
personal information provided by employees.
Re-employment - Any employee wishing to return the
following season is given preference for job openings over new
applicants, provided their performance in the prior employment
period was deemed acceptable by the Club Manager.
Job Offers - Offers of employment are made by the Club
Manager as agreed and directed by the Board of Governors in
compliance with the Bylaws.
- CS&T ensures equal employment opportunity to all qualified
prohibiting discrimination in employment due to race, color,
creed, age, sex, national origin, religion, handicap or veterans
Harassment - All employees at CS&T must be allowed to
work in an environment free of harassment of any kind. Behavior
includes: threatening, offensive or intimidating behavior,
unwanted physical contact or sexual demands. If informed of such
behavior, either the Club Manager or a member of the Board of
Governorís will investigate.
Sexual Harassment - In any form, sexual harassment is a
prohibited practice, and would include such behavior or remarks
Sex-oriented verbal 'kidding', foul language, or abuse.
Demands for sexual favors.
employee who feels they have been subjected to sexual harassment
by a co-worker or supervisor are strongly urged to inform
Club Manager or a member of the Board of Governors.
Hours of Work - work schedules will vary depending upon the
function, the requirements of the Club, and any related events
that may have been previously scheduled.
Work schedules are prepared by the Club Manager and posted
Attendance - Employees are expected to be at work for all
regularly scheduled work hours.
However, it is recognized that occasional absences are
unavoidable, and employees are encouraged to provide as much prior
notice to the Club Manager as possible.
Excessive absenteeism can cause work disruptions and
excessive workloads for fellow employees.
Such attendance issues will affect performance evaluations and
could result in disciplinary action.
Pay Week - CS&T operates on a weekly pay period ending
on Sunday, with a pay date of Wednesday.
Vacations - CS&T grants one week of paid vacation time
to it's management staff employees only (Club Manager and Asst
The Club Manager, on an as-need basis, may grant unpaid
vacations to the staff.
Performance evaluations are generated by the Club Manager
and Aquatics Director for all employees.
The Board of Governors is responsible to provide
performance evaluations and feedback on the Club Manager and
Compensation - CS&T has a policy to compensate
employees based on experience/expertise, performance and
contributions made by
the employee to the Club.
Base salaries are set at the beginning of each season, by
the Board of Governors Personnel Committee in conjunction with the
Manager and senior staff.
Employees returning in subsequent years will be eligible
for a raise in hourly salary as determined by the Personnel
Committee and club management.
Overtime work is generally not expected of employees since
management is on salary and all other employees are on hourly
Non-salaried compensation - employees have the opportunity
to supplement their salaried compensation by offering private
(either group or individual) lessons in either swimming or tennis.
Behavior - CS&T expects professional, mature appearance
and behavior from employees given they are representatives of the
Club, the manager and the Board of Governorís.
Drug and alcohol use on the Club premises is absolutely
prohibited, as are unauthorized use of the club facilities.
is concerned about the safety of employees and members alike.
All employees are encouraged to enforce safety rules as
by the Board of Governors and in accordance with Red Cross
The Club Manager monitors the club facilities and practices
for safety concerns, and seeks to create an environment where
accidents are less likely to happen.